有关事件和客户影响的实时更新
将利益相关者保持在循环中
确保利益相关者收到有关他们最关心的商业服务的沟通，以提供最佳支持响应者所需的背景。
删除开销的通信
通过可自定义的丰富文本模板和状态页面，与业务合作伙伴共享关键事件更新。
知道何时采取行动
对系统性能的统一观点有助于团队保持客户体验的脉搏，并决定正确的行动方案。
"Typically, when you work an incident, you just focus on solving it and communication is not a high priority. But with PagerDuty, we can just automate response plays and automatically notify key stakeholders about the status throughout the course of an incident. It’s a really important benefit for our organization."
- 琼·马丁内斯（Joan Martinez）
Glovo的基础设施和安全工程经理
